mcw98 Terms and Conditions

1 General Information and Applicability

These terms and conditions ("Terms") apply to the mcw98 platform and all services connected to it. mcw98 is an online gaming platform that provides various forms of gaming entertainment for players in Bangladesh.

By registering, logging in, or using any service on mcw98, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.

mcw98 reserves the right to modify these Terms at any time. In the event of changes, we will provide timely notice on our platform.

2 Account Registration

2.1 Registration Requirements

To open an account on mcw98, you must meet the following conditions:

• You must be at least 21 years of age.
• You must open the account on your own behalf and for personal entertainment purposes.
• All information provided at the time of registration must be true, accurate, and complete.
• Only one account per person is permitted.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for any activity carried out from your account. Sharing account details with any other person is strictly prohibited.

If you believe that your account has been accessed without authorization, please contact our support team immediately.

2.3 Identity Verification (KYC)

mcw98 reserves the right to verify a user's identity at any time. This process may require a national identity card, passport, or other government-issued identity documents. Withdrawal facilities may be temporarily suspended until the KYC process is completed.

3 Age and Eligibility Requirements

mcw98 strictly follows a 21+ age policy. Any person under the age of 21 will not be permitted to register or use this platform.

If we confirm that a registered user is under the age of 21, that account will be closed immediately. All transactions made on such an account will be considered void.

4 Deposit and Withdrawal Policy

4.1 Deposit Conditions

The following payment methods can be used to deposit money into your mcw98 account: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all payment methods is ৳300.

• Deposit amounts will be processed in Bangladeshi Taka (BDT).
• Deposits should be reflected in the account instantly; in case of technical issues, please contact support.
• Use only your own payment account for depositing funds into your account.

4.2 Withdrawal Conditions

The minimum withdrawal amount from mcw98 is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Withdrawals can only be made to verified payment methods.
• Active bonus wagering requirements must be met before making a withdrawal.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

4.3 Transaction Limits

mcw98 reserves the right to set transaction limits based on the type and history of a user's account. For any questions regarding limits, please contact our 24/7 live chat support.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members on mcw98 will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. This bonus requires 10x wagering. This means you must complete bets totalling 10 times the bonus amount before making a withdrawal.

5.2 General Bonus Terms

• Each bonus offer may have separate rules — please read the specific terms of each offer.
• A bonus can only be claimed once per account.
• Bonuses may be cancelled if claimed across multiple accounts from the same device, IP address, or household.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• mcw98 reserves the right to change, suspend, or cancel any bonus offer at any time.

5.3 VIP Program

The mcw98 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers weekly cashback benefits, and players can advance to higher tiers through regular gaming activity. These general terms and conditions also apply to the use of VIP benefits.

6 Gaming Rules

6.1 Fair Play Policy

mcw98 is committed to ensuring a fair and transparent gaming environment for all players. The games used on our platform use Random Number Generator (RNG) technology, which ensures completely unbiased results.

6.2 Technical Errors

Any gaming result caused by a technical error may be considered void. mcw98 will not be liable for any loss caused by software or hardware errors. If you encounter a technical issue, please notify the support team immediately.

6.3 Game Rules

The specific rules for each game are provided in detail within that game. It is recommended to read the relevant rules before starting a game. In the event of a dispute, the game software logs will be considered as final evidence.

7 Prohibited Activities

The following activities are strictly prohibited on the mcw98 platform:

• Operating multiple accounts or using another person's account.
• Misusing bonuses or following artificial betting strategies for the purpose of exploiting bonus benefits.
• Using automated bots, scripts, or software to operate games.
• Attempting to hack or manipulate any software or system of the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Opening an account with false information or concealing your identity.
• Attempting to influence game results through collusion with other users.
• Representing yourself as an employee or representative of mcw98.

If found to be involved in any of the above activities, the account will be closed immediately and all balances may be forfeited.

8 Account Suspension and Closure

8.1 Suspension by mcw98

mcw98 reserves the right to suspend or close any account without prior notice in the following circumstances:

• In the event of a violation of any clause of these Terms.
• In the event of suspicious or fraudulent activity.
• In the event of failure to complete KYC verification or providing false information.
• When required to comply with the directives of a regulatory authority.

8.2 Account Closure by the User

You may request to close your account at any time through our support team. All active bets must be settled before account closure, and the balance may be withdrawn subject to wagering requirements being met.

9 Privacy and Data Protection

mcw98 places great importance on the protection of your personal information. We use industry-standard SSL encryption technology to keep your data secure. To learn more about how your information is collected, used, and protected, please read our Privacy Policy.

Personal information provided at the time of registration will be used solely for the purpose of providing services. We will not sell or transfer your information to third parties except where required by legal obligation.

10 Limitation of Liability

mcw98 will not be liable for the following:

• Disruption to the gaming experience due to loss of internet connection or technical errors.
• Disruption to the services of third-party providers (payment gateways, game developers).
• Loss caused by the user's own negligence.
• Any financial loss resulting from gaming activity.

11 Responsible Gaming

mcw98 believes in responsible gaming. We want all our players to enjoy entertainment in a safe and healthy environment. If gaming becomes a problem rather than entertainment, do not hesitate to seek help.

For your own protection, we provide the following features:

• The ability to set deposit limits.
• A temporary self-exclusion option.
• The ability to temporarily or permanently close your account.

To learn more about responsible gaming, please read our Responsible Gaming page.

12 Changes to Terms and Contact

12.1 Right to Make Changes

mcw98 reserves the right to change, amend, or update these terms and conditions at any time. In the event of significant changes, we will notify users via a notice on the platform.

Continuing to use the platform after changes have been made will be considered as your acceptance of the revised terms.

12.2 Contact

If you have any questions or comments about these Terms, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

For other important documents, see: Privacy Policy, Responsible Gaming and FAQ.